Terms of Service

3.1 Account Terms

• You may only use our Services as permitted by these Terms and applicable laws
• You are responsible for maintaining the security of your account credentials
• You are responsible for all activities that occur under your account

3.2 Acceptable Use

You agree not to:

• Copy, modify, or create derivative works of our Services
• Reverse engineer or attempt to extract our source code
• Use the Services in any way that violates applicable laws
• Attempt to gain unauthorized access to the Services
• Use the Services to harm others or spread malware

4.1 Protected Health Information

• We handle Protected Health Information (PHI) in accordance with HIPAA regulations
• Our handling of PHI is governed by our Business Associate Agreement
• We implement appropriate security measures to protect your data
• We will promptly notify you of any security incidents affecting your data

4.2 Data Usage

• We may collect anonymized and aggregated statistics about Service usage
• We use this data to improve our Services and understand usage patterns
• We will not sell or share your identifiable data without your permission

5.1 Beta Features

• We may offer beta or early access features
• Beta features are provided "as is" without warranty
• We may modify or discontinue beta features at any time

5.2 Service Availability

• We strive to maintain high service availability
• We may perform maintenance with advance notice
• We may suspend service if necessary to protect security

6.1 Charges

• You agree to pay all fees specified in your Service Order
• Fees are charged monthly unless otherwise specified
• Payments are non-refundable unless otherwise stated

6.2 Late Payments

• Late payments may incur interest charges
• We may suspend service for accounts 14+ days past due
• You are responsible for applicable taxes and fees

7.1 Duration

• Initial term is one year unless otherwise specified
• Service renews automatically unless cancelled
• Either party can terminate with 60 days' notice

7.2 Effect of Termination

• You must stop using the Services upon termination
• You must pay any outstanding fees
• You may request export of your data within 30 days

8.1 Service Warranty

• Services are provided "as is"
• We make no warranties about reliability or fitness for purpose
• We will use reasonable efforts to maintain service quality

8.2 Limitation of Liability

• We are not liable for indirect or consequential damages
• Our total liability is limited to fees paid in prior 12 months
• These limitations don't apply where prohibited by law

9.1 Changes to Terms

• We may update these Terms with notice
• Continued use after changes means you accept new Terms
• Material changes require your explicit consent

9.2 Governing Law

• These Terms are governed by New York law
• Disputes will be resolved in New York courts
• Each party consents to exclusive jurisdiction there